Have You Surveyed Your Membership Lately?
Healthy, vibrant and growing clubs require that all members feel they have a voice in the club. Conducting regular member surveys is one way to improve member satisfaction in Rotary and increase member retention. There are many tools, hi and low tech, available to help.
Rotary International has created a membership satisfaction survey, which is included in a handbook of club assessment tools. You can download a paper copy of the survey here (chapter 7). It’s designed to be completed in less than 15 minutes.
An even easier way is to ask members to fill out a brief meeting feedback card, rating the meeting on a 5-point scale. Include items such as speaker, food, time, location, future speaker ideas/topics, etc.
Learn more about what your members really think - conduct a member survey soon. You might be surprised at what you learn.